Last updated: January 2026

Jaya2 Privacy Policy — how your information is collected, used, and protected

Your personal privacy matters deeply to us at Jaya2. Read this policy to understand what data we collect and how we keep it secure.

Jaya2's commitment: We never sell your personal data or share it with third parties without your permission. Your privacy is our primary responsibility.
1

Introduction and Scope

This Jaya2 Privacy Policy provides full details on how we collect, process, and manage the data of everyone who uses our platform. It applies to you from the moment you visit the Jaya2 website, create an account, or use any of our services.

This policy has been developed in accordance with international data protection laws and best practices. Jaya2 believes that every user has the right to privacy, and respecting that right is our ethical responsibility.

This policy may be updated from time to time. The date of any changes will always be displayed at the top of the page. We encourage you to visit this page regularly.
2

Types of information Jaya2 collects

Jaya2 collects various types of information — some provided directly by you, and some gathered automatically.

Type of Information Example Reason for collection
Identity-Related Name, date of birth, national ID Account verification (KYC)
Contact Information Email, phone number Account management & support
Financial information Payment method, transaction history Secure Transaction Processing
Technical information IP address, device information, browser Security & Fraud Prevention
Gaming Information Game history, bet records, wins and losses Service improvement and regulatory compliance
Jaya2 collects only the data that is genuinely needed. No unnecessary or excessive information is requested.
3

How We Collect Your Information

Jaya2 collects information through a number of methods. Each approach is transparent and carried out on the basis of user consent.

Direct collection

  • Information you provide when completing the registration form
  • Documents uploaded for identity verification (KYC)
  • Information provided when contacting customer service
  • Financial information provided during payment processing

Automatic collection

  • Browsing data collected via cookies and local storage
  • IP address and access time from server logs
  • Technical data from gaming sessions
  • Device fingerprint (for security purposes)
4

How Jaya2 uses your information

Jaya2 uses the data it collects solely for specific, legitimate purposes. There is a clear reason for every instance in which your information is used.

  • Account management: Creating, maintaining, and securing your account
  • Identity Verification: Age verification and fulfilling KYC requirements
  • Payment Processing: Fast and secure financial transaction processing
  • Customer Service: Resolving issues and responding to enquiries
  • Fraud Prevention: Detecting and preventing suspicious activity
  • Service Improvement: Improving platform experience and performance
  • Marketing: Informing you of relevant offers and bonuses with your consent
  • Regulatory Compliance: Meeting legal and licensing obligations
Jaya2 will never contact you for marketing purposes without your consent. You can opt out of marketing messages at any time.
5

Data Sharing Policy with Third Parties

Jaya2 does not sell your data or share it without good reason. In certain limited circumstances, however, information may be shared with third parties.

Authorized third parties

  • Payment Provider: Solely for processing transactions via bKash, Nagad, Rocket, and bank
  • Game Provider: JILI, SA Gaming, and others — only the data necessary to operate the games
  • Identity Verification Agency: Certified providers for the KYC process
  • Legal authorities: Complying with lawful orders from courts or regulatory bodies
All third-party partners of Jaya2 operate under strict confidentiality agreements. They may use your data only for the specific purposes defined in those agreements.
6

Technical Measures for Data Security

Jaya2 employs industry-leading technical and organizational measures to protect your data. Security is never a compromise.

  • SSL/TLS encryption: 256-bit SSL encryption on all data transfers
  • Database Encryption: All stored sensitive data is encrypted
  • Two-factor authentication: Two-factor security for login and withdrawals
  • Regular Security Audits: Regular audits conducted by third-party experts
  • Access controls: Only authorised staff may access your data
  • Firewall protection: Advanced firewall & DDoS protection
In the event of a data breach, Jaya2 will notify affected users within 72 hours and take prompt remedial action.
7

Cookies & Tracking Technologies

Jaya2 uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device.

You can disable all non-essential cookies at any time through your browser settings. Note that some features may become limited as a result.

8

Your Data Protection Rights

Jaya2 respects your right to data privacy. You have the following rights:

Right to Access Your Data

You have the right to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data under certain circumstances.

Right to object to processing

You may object to the processing of your data for marketing purposes.

Data Portability

The right to receive your data in a structured, portable format.

Right to restrict processing

You may request that data processing be restricted in certain circumstances.

To exercise these rights, contact the Jaya2 support team. We will respond within 30 days.
9

Data Retention Period

Jaya2 does not retain your data longer than necessary. Each category of information has a defined retention period.

  • Account information: For the duration of account activity and 5 years after closure
  • Transaction Records: Up to 7 years as required by legal obligations
  • KYC documents: 5 years after account closure
  • Customer Service Log: 3 years after last contact
  • Cookies Data: Session cookies last 30 days; persistent cookies up to 1 year
Once the retention period expires, data is securely and permanently deleted or anonymised. Jaya2 follows a data minimisation policy for all stored information.
10

Protection of minors' data

Jaya2 does not collect any data from individuals under the age of 18. This is a strict policy, and we use multiple layers of age verification to enforce it.

If we have reason to believe that an account has been created by a minor, we will immediately suspend that account and delete all collected data.

If a parent or guardian discovers that their child has registered on Jaya2, please notify our support team immediately.
11

Privacy Policy Changes

Jaya2 may update this Privacy Policy from time to time. When changes are made, we will notify you in the following ways:

  • Publishing update dates and change details on the website
  • Direct email notification for any significant changes
  • Alert notifications displayed upon login for any account changes

Continued use of Jaya2 after any policy changes will be considered acceptance of the updated policy.

12

Privacy Contact

For any privacy-related questions, complaints, or requests to exercise your rights, please contact our data protection team.

Data Protection Team Email:
[email protected]
Responses are typically provided within 7 business days

Our customer service team is also available 24/7 via live chat. For this matter, please visit our FAQ You will also find answers to many questions on this page.

The core pillars of Jaya2's privacy framework

What makes Jaya2's data protection reliable

End-to-end encryption

Every transaction and data exchange on Jaya2 is encrypted with 256-bit SSL. No third party can access this information.

Your data is never sold

Under no circumstances does Jaya2 sell your personal information to advertisers or third parties — that is our firm commitment.

Full transparency

What data Jaya2 collects and why is clearly stated in this policy — there is no hidden data collection.

Minimal Retention Policy

Jaya2 does not hold data longer than necessary. Once the designated retention period expires, data is securely deleted.

Regular Security Audits

Independent third-party security experts regularly audit Jaya2's data protection systems.

In your control

You may request to view, correct, or delete your data at any time.

Our privacy commitment

The principles Jaya2 always upholds to protect your information

Data Privacy

Every piece of your information is handled with the utmost confidentiality.

Consent-based

No data is processed without your consent.

Not Third Parties

Your data is never shared with third parties for commercial purposes.

International standards

Jaya2's Privacy Policy adheres to international data protection standards.

General Privacy Inquiries

Frequently asked questions about Jaya2's Privacy Policy

Jaya2 retains only the minimum information required to process payments. Full card numbers or PINs are never stored. For bKash and Nagad transactions, only the transaction ID and timestamp are recorded. All data is kept in an encrypted state.

Yes, you have the full right to view your data. Contact the Jaya2 support team to submit a data access request, and we will send you a detailed summary of all information we hold about you within 30 days.

After an account is closed, Jaya2 retains certain information for legally required periods in accordance with applicable obligations (for example, financial records for 7 years). Once those periods expire, all data is permanently deleted. Marketing data is erased as soon as the account is closed.

Jaya2 sends promotional emails only with your consent. You can choose to opt in at the time of registration, and unsubscribe at any time through your account settings or by clicking the unsubscribe link in any email.

Get started on a safe and trusted platform

Your privacy is protected at Jaya2. Register with confidence and enjoy the best gaming experience.

18+ only. Play responsibly.

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